I lived in CA and was shopping for homes online for almost 12 months. When I found a home I liked online, John would take a look at it for me and let me know if it was worthy of an offer site unseen. The house we chose was in Gilbert and John dropped what he was doing, went out of his way, and took pictures for me. He called me to say, we need to put an offer in, and we need to do it now. We put an offer in site unseen, won the bid, and 90 days later we were moving out of state to a new home, and new neighborhood. The transaction was very smooth, all the way to closing. John is great, I wouldn't do business with another Realtor.